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Fig. 1 | BMC Medical Ethics

Fig. 1

From: Reporting violations of European Charter of Patients’ Rights: analysis of patient complaints in Croatia

Fig. 1

A flowchart of patient complaint process in Croatia, according to Healthcare Act, Protection of Patients’ Rights Act and the statute of the Croatian Association for the Protection of Patient Rights. Patients can file a complaint to one or more institutions independently. European Court of Human Rights is outside the national framework, where patients can directly submit a complaint against the Republic of Croatia

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BMC Medical Ethics

ISSN: 1472-6939

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