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Table 4 Categories of ethical CIRS cases: staff communication and corporate culture (focus on staff and organization)

From: Enhancing patient safety by integrating ethical dimensions to Critical Incident Reporting Systems

Potential issue/subcategory

Example

Potentially related ethical principles

Team communication of errors or incidents

Decisions that interns made during night shifts are convicted hard and unfair by a senior physician the next morning. As a consequence, only the non-ambiguous cases are presented. Difficult decisions are delayed

Beneficence

Non-maleficence

Critical incident stress debriefing; second victim

A resident has confused two medications and does not dare to disclose the error because she works in a climate of fear. Consequently, the patient suffers from mysterious symptoms (side effects of the wrong medication) and gets many futile diagnostics

Beneficence

Non-maleficence

Conflicting interdisciplinary medical objectives

Interdisciplinary decisions in a hospital are delayed because of personal conflicts between the surgeon and internal medicine specialists

Beneficence

Non-maleficence