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Table 1 Interview guide

From: "It gets people through the door": a qualitative case study of the use of incentives in the care of people at risk or living with HIV in British Columbia, Canada

Background context 1. Please describe your current role
(a) What is your training and background?
(b) What are your main responsibilities?
(c) How long have you been working in this role?
2. What happens in a typical day for you?
(a) Who do you see?
(b) Who do you interact with?
Using incentives 1. Please tell me about your experience with incentives
(a) What was the context
(b) How were you involved in the process or implementation?
(c) What were the overall objectives?
2. Please tell me about how incentives were used in the program
(a) What was your role?
(b) How were you supported in this role?
3. How did your colleagues respond to the use of incentives?
(a) Can you share examples of positive and negative responses?
4. How did the patients/clients respond to the use of incentives?
(a) Can you share examples of positive and negative responses?
(b) Did any issue arise? If so which one and how were they addressed?
5. How did incentives impact your practice/service?
Incentives broadly 1. Based on your experience, what were the benefits of using incentives?
2. Based on your experience, what were the challenges of using incentives?
3. What role do you think incentives should have in health care?
4 How can we ensure incentives are provided equitably?
5. How can we best support health care and service providers?
(a) What are the current gaps? (e.g., training, support, best practices)
(b) How and who should we address these gaps?