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Table 7 Suggestions for making discussions with healthcare providers more helpful

From: Communication of patients’ and family members’ ethical concerns to their healthcare providers

Suggestions

Responses (N=105)

Content and/or quality of communication

50 (48%)a

 - Providing more or different information

 - Better or clearer communication

 - More listening

Healthcare provider qualities

43 (41%)

 - More empathetic

 - More knowledgeable and experienced

 - More open-minded

 - More honest and transparent

 - More patient

Contextual factors

38 (36%)

 - Having adequate time/timing

 - Providing sufficient resources or referrals

 - Being prepared or ready to have the discussion

 - Having a previously established relationship with the healthcare provider

 - Having privacy

 - Having family present or involved

  1. aPercentages add up to more than 100 since many respondents noted more than one type of factor that would have made the discussion with the healthcare provider more helpful