Table 6 Factors that made the discussion with the healthcare provider helpful
From: Communication of patients’ and family members’ ethical concerns to their healthcare providers
Factors | Responses (N=189) |
|---|---|
Content and/or quality of communication | 144 (76%)a |
- Provided helpful information | |
- Communicated well or clearly | |
- Listened | |
Healthcare provider qualities | 72 (38%) |
- Knowledgeable or experienced | |
- Empathetic | |
- Honest or transparent | |
- Patient | |
- Trustworthy | |
- Put respondent at ease | |
- Open-minded | |
Discussion involved helpful action | 48 (25%) |
- Assisted with decision-making | |
- Facilitated access to helpful resources | |
- Intervened effectively | |
Time and availability of the healthcare provider | 3 (2%) |